About Me

Ashish Kumar Jha

Ashish Kumar Jha

Spreading Unconditional Love

Purnia, Bihar, India

CRM Testing and Automation Architect with 19 years of experience ensuring the highest quality standards for enterprise-grade CRM solutions. Expert in Salesforce (5.9 years), Microsoft Dynamics 365 (4.8 years), and Oracle/Novell enterprise products.

Current Role

Testing and Automation Lead

ideaHelix

Leading the Testing and Automation stream, architecting test strategies and implementing intelligent automation for Salesforce Industries (Vlocity) solutions. Working across EPC, CPQ, Order Management, Data Cloud, and OmniStudio.

Key Expertise

CRM Testing & Automation

Salesforce Communications Cloud, Revenue Cloud, Manufacturing, Financial Services, Insurance, HealthCare, OmniStudio, Data Cloud

Test Automation

Selenium, RESTAssured, TestNG, Java, API/UI Testing

Quality Engineering

Test Strategy, CI/CD (Jenkins, GitHub Actions), Agile

Performance Testing

AWS, Kubernetes, Remote Debugging

Leadership

Building, leading, and upskilling high-performing QA teams

Mission

Going beyond traditional testing—identifying gaps before they impact users, ensuring seamless integrations, and driving business success through scalable test automation. I thrive in fast-paced, complex CRM environments, ensuring that customers don't just use the products I test—they love them.

I am passionate about building high-performance teams, mentoring engineers, and delivering customer-centric, high-quality CRM solutions.

Connect with me on LinkedIn or check out my thoughts on my blog.

Get in Touch

Let's Connect

Have a project in mind or want to collaborate? Feel free to reach out!

ashish7social@gmail.com
Purnia, Bihar, India